Basic information on the data protection declaration

SPONSER SPORT FOOD AG takes the protection of your privacy and your personal data very seriously. At this point, we would like to point out that compliance with legal data protection regulations and responsible handling of personal data are a matter of course for us. This data protection declaration provides information about the type, scope and purpose of the processing of personal data within our online offering and the associated websites, functions and contents as well as external online presences such as our social media profiles. Please therefore take note of the following information:

Responsible office

Sponser Europe GmbH, Heuriedweg 30, D-88131 Lindau
Tel. +49 (0) 8382 260 277 0
Fax. +49 (0) 8382 260 277 99
Email: info@sponser-europe.com
Datenschutzbeauftragter: Paul Hiestand

(In the following SPONSER SPORT FOOD AG is partly referred to as website operator.)

Access data

Due to our legitimate interest, we collect data about access to the website and store it as "server log files" on the server of the website. The following data is logged in this way:

- Visited website
- Time at the time of access
- Amount of data sent in bytes
- Source/link from which you came to the site
- Browser used
- Operating system used
- IP address used
- Files accessed on the website

The server log files are stored for a maximum of 7 days and then deleted. The data is stored for security reasons, e.g. in order to clarify cases of misuse. If data have to be deleted for reasons of proof, they are excluded from deletion until the incident has been finally clarified.

Range measurement & cookies

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products and filter systems or for market research, we use so-called cookies on various pages. Cookies are small files which are stored on your terminal device. This serves to safeguard our predominantly legitimate interests in an optimised presentation of our offer within the scope of a weighing of interests. This website uses cookies for pseudonymised range measurement, which are either transferred from our server or the server of a third party to the browser of the user. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

If you do not want cookies to be stored on your end device for range measurement purposes, you can object to the use of these files here:

- Cookie deactivation page of the network advertising initiative: optout.networkadvertising.org
- Cookie deactivation page of the US website: optout.aboutads.info
- Cookie deactivation page of the European website: optout.networkadvertising.org

Common browsers offer the option not to accept cookies. Note: There is no guarantee that you will be able to access all the features of this site without restriction if you make the appropriate settings.

Collection and processing of personal data

The website operator collects, uses and passes on your personal data only if this is permitted by law or if you consent to the collection of such data. Personal data is all information that is used to determine your person and which can be traced back to you - for example your name, your e-mail address and telephone number.

You can also visit this website without providing any personal information. However, in order to improve our online services, we always store your access data to this website (without personal reference). This access data includes, for example, the file you requested or the name of your Internet provider. The anonymisation of the data does not allow conclusions to be drawn about you as a person. In addition, we distinguish between the following types of data collection, whereby the following personal data is collected on the basis of our corrected interest in fulfilling our agreed performance and optimising our online offering:

a) Collection of data via contact forms
If you request information via our contact forms, we will collect the following data:
Salutation, first name, surname, company, street/no., postal code, city, country, telephone number, e-mail address.
This data is required in order to be able to answer any queries you may have about our services or products.

(b) Collection of data via direct e-mail enquiries
If you contact us via e-mail, your details will be stored so that they can be used to process and respond to your enquiry. This data will not be passed on to third parties without your consent.

c) Collection of data when subscribing to our newsletter
If you subscribe to our newsletter, we will use the data required for this purpose or provided separately by you in order to send you our e-mail newsletter regularly on the basis of your consent. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact person described below or via a link provided for this purpose in the newsletter. After you unsubscribe, we will delete your e-mail address unless you have expressly consented to the further use of your data or unless we reserve the right to further use data that is permitted by law and about which we inform you in this declaration. We need the following data in order to be able to send you the voluntarily subscribed newsletter correctly and customer type-specifically:

Salutation, gender, surname, first name, e-mail address, desired sports/disciplines.

d) Collection of data when shopping in our online shop (including the creation of user and guest accounts)
The following data is recorded when shopping in our online shop or when creating user and guest accounts:
Salutation, gender, surname, first name, billing and delivery address, e-mail address, shopping basket/order, payment option/details, watch list, language settings.

e) Dealing with comments and contributions

If you leave a possible contribution or comment on this website or in our social media profiles, your IP address will be stored. This is based on our legitimate interests and serves the security of us as a website operator: If your comment violates applicable law, we may be prosecuted, which is why we have an interest in the identity of the comment or contribution author.

Use of social media plugins from Facebook

Due to our legitimate interest in the analysis, optimization and operation of our online services (within the meaning of Art. 6 para. 1 lit. f. DSGVO), this website uses the Facebook Social Plugin, which is operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The embeddings are recognizable by the Facebook logo or by the terms "like", "like", "share" in the colors Facebooks (blue and white). Information about all Facebook plugins can be found via the following link: developers.facebook.com/docs/plugins/

Facebook Inc. complies with European privacy laws and is certified under the Privacy Shield Agreement: www.privacyshield.gov/participant

The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence whatsoever on the nature and extent of the data that the plugin transmits to the Facebook Inc. servers. You can find more information here: www.facebook.com/help/186325668085084

The plugin informs Facebook Inc. that you have visited this website as a user. There is a possibility that your IP address will be saved. If you are logged into your Facebook account during your visit to this website, the above information will be linked to this account.

If you use the functions of the plugin - for example by sharing a post or "likest" - the corresponding information is also transmitted to Facebook Inc.

Do you want to prevent Facebook. Inc. associates this data with your Facebook account, please log out of Facebook before visiting this website and delete the saved cookies. Via your Facebook profile, you can make further settings for data processing for advertising purposes or object to the use of your data for advertising purposes. You can access the settings here:

- Profile settings on Facebook: www.facebook.com/ads/preferences/
- Cookie deactivation page of the US website: optout.aboutads.info

- Cookie deactivation page of the European website: optout.networkadvertising.org

You can read about what data Facebook collects, uses and processes, for what purpose and to what extent, and what rights and setting options you have to protect your privacy in the Facebook privacy policy. You can find them here: www.facebook.com/about/privacy/ 

Use of the Facebook tracking pixel

This website uses the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA or, if you are resident in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook").

The Facebook pixel allows us to track the effectiveness of our Facebook ads by showing whether users have been referred to our website after clicking on a Facebook ad ("Conversion").

Facebook processes the data in accordance with Facebook's data usage policy: www.econda.de/widerruf-zur-datenspeicherung. Specific information and details about the Facebook pixel and how it works can be found in the Facebook help section: www.facebook.com/business/help/651294705016616.

You may opt out of Facebook pixel collection. To set what types of ads you see within Facebook, you can go to the page set up by Facebook and follow the instructions on the settings for usage-based ads there: www.facebook.com/settings. The settings are platform-independent, which means they are applied to all devices such as desktop computers and mobile devices.

Use of Google (Universal) Analytics

Due to our legitimate interests, this website uses the "Google Analytics" service provided by Google Inc. for the purpose of optimising and analysing our online services within the meaning of Art. 6 para. 1 lit. f. of the German Data Protection Act. DSGVO uses the service "Google Analytics", which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses "cookies" - text files which are stored on your terminal device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

Google LLC complies with European data protection laws and is certified under the Privacy Shield Agreement: www.privacyshield.gov/participant

IP anonymization is applied on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases is the IP address initially transmitted unabbreviated to a Google server in the USA and then shortened there. This abbreviation means that your IP address does not have to be referred to a specific person. The IP address of the user transmitted by the browser is not combined with other data stored by Google.

As part of the agreement on the order data agreement, which we as website operator have concluded with Google Inc., the latter uses the information collected to compile an evaluation of website use and website activity and provides services associated with Internet use.

The data collected by Google on our behalf is used to evaluate the use of our online services by individual users, e.g. to generate reports on website activity in order to improve our online services.

You have the option of preventing cookies from being stored on your device by making the appropriate settings in your browser. It is not guaranteed that you can access all functions of this website without restrictions if your browser does not allow cookies.

You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link leads you to the corresponding plugin: tools.google.com/dlpage/gaoptout

Alternatively, by clicking on the link above (IMPORTANT: Insert opt-out link), you prevent Google Analytics from collecting data about you within this website. By clicking on the link above you will download an "opt-out cookie". Your browser must therefore always allow cookies to be stored for this purpose. If you delete your cookies regularly, you will need to click the link again each time you visit this website.

Here you will find further information on the use of data by Google Inc.:

- policies.google.com/privacy/partners (data collected by Google partners)
- adssettings.google.de/authenticated (settings about advertising that is displayed to you)
- policies.google.com/technologies/ads (Use of cookies in ads)

Use of Hotjar

Our site uses a plugin from Hotjar Ltd (St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, "Hotjar"). This tool allows the analysis of movements on our website using so-called "heatmaps" maps. For example, it shows how far users scroll, which buttons they click and how often they perform this action. In addition, it is also possible to obtain feedback directly from website users using the tool. This way, we obtain valuable information to make our website faster and more user-friendly. With Hotjar, we can only track the buttons we click, mouse movement, scrolling distance, device screen size, device type and browser information. We also receive information about your geographical location (country) and your preferred language for displaying our website. Hotjar automatically hides areas of the website where personal information about you or third parties is displayed, so that the tool does not track them at any time. The use of this service is based on the legal basis of Art. 6, part. 1, letter f) of the DSGVO and serves the legitimate interest of designing our website according to needs and demand. You may object to the processing of the data at any time. To do this, you can use a browser extension that blocks tracking services or prevents cookies from being stored via your browser settings. You can also prevent Hotjar from collecting your data when you visit a Hotjar-based website by going to this page: www.hotjar.com/opt-out and clicking on'Disable Hotjar'. You can find more information about Hotjar's privacy policy on the following website: www.hotjar.com/legal/policies/privacy

Use of YouTube Video Plugin

On this web page contents of third offerers are merged. This content is provided by Google LLC ("Provider").
YouTube is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

YouTube videos that are embedded on our site have the advanced privacy setting enabled. This means that no information from website visitors is collected and stored on YouTube unless they play the video. The integration of the videos serves to safeguard our predominantly legitimate interests in an optimal marketing of our offer within the scope of a weighing of interests. The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your rights in this regard and setting options to protect your privacy can be found in Google's privacy policy www.google.com/intl/de/+/policy/+1button.html.

Google AdWords Remarketing

We use Google Adwords to advertise this website in Google search results and on third-party websites. If you have given us your consent to do so, the so-called remarketing cookie will be set by Google when you visit our website. This cookie automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. The data collected in this context will be deleted after the purpose and end of the use of Google AdWords Remarketing by us.

Further data processing will only take place if you have agreed to Google linking your web and app browser history to your Google Account and using information from your Google Account to personalize ads they see on the web. In this case, if you are logged in to Google while browsing our website, Google will use your information in conjunction with Google Analytics data to create and define cross-device remarketing audience lists. For this purpose, Google will temporarily link your personal data with Google Analytics data in order to form target groups.

Google AdWords Remarketing is a service provided by Google LLC (www.google.de). The Google LLC has its headquarters in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Due to this agreement between the USA and the European Commission, the latter has determined an appropriate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time with effect for the future by deactivating the remarketing cookie via this link. You can also contact the Digital Advertising Alliance to find out how to set cookies and to configure your preferences.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

The purpose of reCAPTCHA is to check whether the data input on our websites (e.g. in a contact form) is made by a person or by an automated program. To this end, reCAPTCHA analyzes the behavior of the website visitor using various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, length of stay of the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

Data processing is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in protecting his web offers against abusive automated spying and against SPAM.

For further information on Google reCAPTCHA and Google's privacy policy, please refer to the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/intl/de/policies/privacy/

Newsletter Subscription

We offer you a newsletter in which we inform you about current events and offers. If you would like to subscribe to the newsletter, you must provide a valid e-mail address. If you subscribe to the newsletter, you agree to receive the newsletter and to the procedures described above. Newsletters are sent by the CleverReach shipping service provider, a shipping platform operated by CleverReach Verwaltungs GmbH, Mühlenstrasse 43, 26180 Rastede, Germany. Information about the data protection regulations of the shipping service provider can be found at: www.cleverreach.com/de/datensicherheit. Revocation and termination: You can revoke your consent to receive the newsletter at any time and thus cancel your newsletter subscription. After your cancellation, your personal data will be deleted. Your consent to the newsletter dispatch expires at the same time. At the end of each newsletter you will find the link to cancel your subscription.

CRIF AG Credit Check

We would like to point out that payment experience, in particular on undisputed claims and claims unpaid after the due date, as well as debt collection information and address data, if any, will be transmitted to CRIF AG in Zurich for lawful use as a credit agency. CRIF will use the data to verify your identity and creditworthiness and disclose it to authorized third parties. The payment experiences can be analysed by CRIF on the basis of mathematical-statistical calculation methods for automated decision-making, in particular for the assessment of a person's creditworthiness. Further information can be found at: www.mycrifdata.ch/#/dsg

Voucher offers of Sovendus GmbH

In order to select a currently interesting voucher offer for you, we will transmit your pseudonymised hash value of your e-mail address and your IP-address in encrypted form to Sovendus GmbH, Hermann-Veit-Straße 6, D-76135 Karlsruhe (Sovendus) (Art. 6 par. 1 f GDPR). The pseudonymised hash value of your e-mail address is used to consider a possibly existing objection to receive offers from Sovendus (Art. 21 par.3, Art. 6 par. 1 c GDPR). The IP-address will be exclusively used for data security purposes and as a rule the same will be anonymised after seven days (Art. 6 Abs.1 f GDPR). Furthermore, we will transmit order number, order value with currency, session ID, coupon code, and time stamp in pseudonymised form to Sovendus for billing purposes (Art. 6 Abs.1 f GDPR). If you are interested in a voucher offer of Sovendus, while there is no objection existing to receive such offers, and if you click on the voucher banner, we will transmit your salutation, your name, your postal code and country and your e-mail address in encrypted form to Sovendus to prepare a voucher (Art. 6 par. 1 b, f GDPR).
You will find further information about the processing of your data by Sovendus in their Online Data Protection Notice at https://www.sovendus.co.uk/privacy_policy.

Rights of the user

As a user, you have the right to request free information about which personal data about you has been stored. You also have the right to correct incorrect data and to limit or delete the processing of your personal data. If applicable, you may also exercise your right to data portability. If you believe that your data has been processed unlawfully, you can lodge a complaint with the responsible supervisory authority.

Deletion of data

If your request does not conflict with a legal obligation to store data (e.g. data retention), you have the right to have your data deleted. Data stored by us will be deleted if they are no longer needed for the purpose for which they were stored and there are no legal retention periods. If a deletion cannot be carried out because the data is required for permissible legal purposes, the data processing will be restricted. In this case, the data will be blocked and not processed for other purposes.

Right of objection

Users of this website can make use of their right of objection and object to the processing of their personal data at any time.

If you wish to have your personal data corrected, blocked, deleted or informed, or if you have any questions regarding the collection, processing or use of your personal data, or if you wish to revoke any consent you have given, please contact the following e-mail address: info@sponser-europe.com (at the attention of data protection officer Paul Hiestand).